A better customer experience is at the heart of BDG’s design for this new 9,703 SF two-story branch in downtown Tuscaloosa. Customers no longer have to wait behind a traditional teller line to be called up for service. Now customers are greeted personally upon arrival by a banker who can assist with virtually all branch-banking needs. This new role of “teller to seller” eliminates the customer being transferred to various bankers for each specialized service. You can learn more about this project here.